Replace PDFs and manual re-entry with custom, mobile-friendly patient forms built around your clinical workflow. Patients complete forms without an app or account, and PatientLink maps their responses to the right EHR fields and other configured destinations.
*PatientLink customer time-savings survey, 2026; 28 respondents. Survey result reflects PatientLink workflows generally and is not specific to PatientLink Online.
Getting a patient to complete a form is easy. Getting that information into the right places in the clinical workflow is harder. PatientLink Online is built around the data behind the form, not just the form on the screen.
Important answers may still need to be opened, interpreted, copied, and entered into the EHR by staff.
Responses can be transformed and routed to mapped EHR fields and, when configured, to chart documents, research databases, registries, or multiple destinations.
Use Online independently, alongside PatientLink 360, or with another patient engagement platform.
Place a link on your website, send it by email or text, embed it in a portal, or share it with a QR code.
No app. No account. Patients can use a phone, tablet, desktop computer, or kiosk with a responsive experience.
Configured logic can validate, score, transform, and map responses into the appropriate clinical or research workflow.
PatientLink is designed to map patient-reported information using the data types and field mappings required by the connected workflow. That means important clinical information does not have to stay trapped inside a PDF.
Illustrative example only. Actual mapping and destinations are configured around the connected EHR, form, and customer workflow.
Build patient forms around the information you actually need, then apply logic and processing before the data reaches its destination.
Show follow-up questions when they are relevant and skip sections that do not apply.
Process supported assessments and calculate configured scores without asking staff to score them manually.
Trigger configured alerts when patient responses or calculated results meet clinic-defined criteria.
Collect acknowledgments, typed signatures, initials, and other configured consent information electronically.
Use required responses, validation rules, calculated fields, prefilled information, and other controls to improve data quality.
Support checkboxes, radio buttons, dropdowns, free text, dates, document or photo uploads, and other patient inputs.
PatientLink's processing engine can score supported assessments, transform results, and send configured outputs into the clinical workflow. Individual responses, totals, interpretations, and alerts can be handled according to the needs of the organization and connected system.
Patients can complete PatientLink Online forms from home or in the clinic without downloading an app or creating a PatientLink account.
Send us the forms and workflows you already use. PatientLink's team builds and configures the digital experience, including questions, logic, scoring, branding, EHR mapping, and supported data destinations.
Capture histories, medications, allergies, social information, SDOH, review of systems, and other patient-reported clinical data.
Digitize consent, authorization, research, acknowledgment, and signature workflows without reducing them to an unstructured PDF process.
Collect supported assessments, calculate scores, and route configured results, responses, or alerts to the appropriate destination.
PatientLink has deep experience with ambulatory EHR data and can work with your team to configure the form, mapping, and routing approach that fits your environment. Integration is more than moving a completed document: supported patient responses can be transformed into the fields, formats, and data types your connected workflow requires.
Built for the data exchange your EHR requires. PatientLink supports HL7 v2, FHIR, proprietary APIs, flat files, and custom database interfaces. Strong Online integrations include Veradigm, Altera, and athenahealth. Integration availability and capabilities vary by EHR, version, interface, and customer configuration.
PatientLink Online can transform patient-reported information into the structured output your workflow requires.
PatientLink Online, PatientLink 360, and PatientLink Scan can stand alone or work together to give organizations more flexibility in how they collect and use patient information.
Best when you need flexible digital clinical forms and structured data collection without a full appointment-driven check-in workflow.
Adds appointment-driven communications and broader check-in workflows around PatientLink's digital form capabilities.
Gives patients a familiar paper experience while still turning supported responses into structured EHR data.
Clinical data deserves more than a trial-and-error DIY form builder. PatientLink's team works with your organization to build the form experience and connect the resulting data to the workflow you need.
Start with existing forms, requirements, clinical logic, and desired destinations.
PatientLink configures the digital forms, logic, scoring, branding, and supported mappings.
Your team validates the patient experience, data flow, and workflow before launch.
PatientLink supports implementation and helps your team move into production.
Typical implementation: approximately 6-12 weeks, depending on form, integration, and workflow complexity.
PatientLink Online is PatientLink's digital clinical forms product. It allows patients to complete online intake forms, assessments, consents, and other questionnaires while PatientLink transforms the resulting information for configured EHR, research, registry, document, or other data workflows.
No. Patients can open a PatientLink Online form in a supported web browser without downloading an app or creating a PatientLink account.
A clinic can place the form link on its website, send the link by email or text, embed it in an existing portal, or share it by QR code. Automated appointment-driven sending is available through PatientLink 360.
Yes. PatientLink Online is designed to map supported patient responses into the appropriate EHR fields using the configured data types and mappings instead of relying only on a completed document.
Yes. When configured, PatientLink can create a completed document for the chart while also sending supported information as structured data.
Yes. Supported assessments can be processed through PatientLink's scoring engine, and forms can trigger configured alerts based on clinic-defined rules and thresholds.
In most cases, yes. PatientLink can work from your existing forms and configure the digital experience around your questions, branding, logic, scoring, and supported destinations. Copyright-protected instruments require appropriate permission from the copyright owner.
PatientLink Online forms can be used on phones, tablets, desktop computers, and kiosks. English, Spanish, Arabic, Vietnamese, and additional languages can be supported. Forms are built and tested to meet WCAG standards.
Patient data is encrypted in transit and at rest to help protect sensitive information as it moves through and is stored within the PatientLink Online workflow.
PatientLink has strong Online integrations with Veradigm, Altera, and athenahealth and can support additional environments through HL7 v2, FHIR, proprietary APIs, flat files, and custom database interfaces. Availability varies by EHR, version, interface, and customer configuration.
A typical implementation is approximately 6-12 weeks, depending on form complexity, EHR mapping, integration requirements, testing, and the overall workflow.
Show us the forms you use today and the EHR workflow you want to improve. We will walk through how PatientLink Online can turn patient responses into structured, usable data while reducing manual work for staff.
Complete the form and a PatientLink team member will contact you to learn about your workflow and arrange a convenient time.