PatientLink® Removing the Barriers to Enter and Access Patient Information
INTEGRIS Health is an Oklahoma owned, not-for-profit health system that operates nine hospitals and care facilities in the Oklahoma City metropolitan area, led by INTEGRIS Baptist Medical Center and INTEGRIS Southwest Medical Center. INTEGRIS Health also maintains five regional hospitals across the state and is in a joint venture with five others. The organization has affiliated mental health providers in 50 Oklahoma towns and cities and offers hospice services through Hospice of Oklahoma County.
Approximately six out of every 10 Oklahomans live within 30 miles of a facility or physician included in the INTEGRIS Health organization. Collectively, the entities within INTEGRIS Health maintain more than 1,900 licensed beds and have medical staffs that number more than 2,500 physicians. INTEGRIS Physician Services (IPS) manages the physician practices owned by INTEGRIS Health in the metropolitan Oklahoma City area.
- 9 hospitals and care facilities in Oklahoma
- 9,000 employees
- 2,500 physicians
- Reduced transcription costs
- Saving up to 15 minutes of data entry time per patient
- Successfully attesting for Meaningful Use
- Improving care quality measurement
Quality Reporting Requirements Drive Search for Solution to Augment EHR
PatientLink® Helps INTEGRIS Overcome Initial Hurdles
Although the EHR helped the organization overcome some substantial business hurdles, additional hurdles remained.
“One of the ‘side effects’ of the electronic health record revolution is that there are more metrics and documentation needs than ever before,”
said Tanya Livingston, M.D., of INTEGRIS Family Clinic.
The majority of physicians and nurses in the ambulatory clinics are now entering patient information directly into the EHR, bypassing the need for transcription services. Even with its EHR, IPS found that the physicians, nurses and staff were spending a tremendous amount of time collecting and entering patient data due to increasing federal and state care quality reporting requirements, as well as INTEGRIS’ internal care quality measurement programs. To augment its EHR, INTEGRIS began searching for a solution that would reduce its data collection and entry demands. The organization’s efforts, which started with the implementation of its EHR, soon turned into a multi-phased journey.